Online help is available from throughout MIVA Merchant. You can also access any of the MIVA Merchant 5 Online Help topics directly from this page, by clicking the appropriate links below.

• Getting Started with Miva Merchant
• Notes on Using MIVA Merchant 5 Online Help
• Additional Sources of Information (User Groups, Support, etc.)

Moving Up to MIVA Merchant 5

• Upgrading your Store to MIVA Merchant 5
• Information for Those Familiar with MIVA Merchant 4
• How to Use MIVA Merchant 5 Software Updates

Working in the MIVA Merchant Administration Interface

These topics, especially the Glossary, provide an excellent introduction to common terms, concepts, and tools you will encounter throughout MIVA Merchant. They are recommended as a starting point for any new user, or as review for experienced users. Links to each of these topics are provided at the bottom of each help page, for easy reference.

• Glossary - Common Terms in the MIVA Merchant E-commerce Environment
• Domain-level and Store-level Settings
• Using Wizards to Set Up your Store
• Working with Lists (Products, Users, Customers, States, etc.)
• Uploading Images (Products, Categories, Buttons, Logos, etc.)
• The Update, Delete & Reset buttons
• The Edit & Edit Here buttons
• The Add & Add+ buttons
• Working with Version Histories
• Store Layout Elements

Upgrade from a Previous Version to Miva 5

• Upgrade to Merchant 5 from Merchant 4

Domain Administration

• Specify Domain-Level Settings
• Users
• Add or Edit Users 

Store Administration

• Edit a Store (covers many store settings)
• Designate a Store Manager
• Store Administration Groups
• Add or Edit Store Administration Groups 
• State List
• Countries List
• Delete Shopping Baskets
• Delete a Store 

Working with Modules

• About Modules
• Add or Edit a Module
• Delete Module - Confirmation 

Configuring Store Features

• Configure Order Fulfillment
• Configure Logging Options
• Configure Payment Options
• Configure Shipping Options
• Configure System Extensions
• Configure Store Utilities 

UI / Store Design / Store Morph Technologyâ„¢

• User Interface: Pages & Items
• Store Morph Technology (SMT) - Working with Page Templates
• Add or Edit Pages 
• SMT Items & Entities, and the Pages Where They are Used 
  • Add or Edit Items 

Managing Customers

• Customers 
  • Add or Edit Customers 

Creating Special Customer Groups

• Availability Groups
• Add or Edit Availability Groups 
• Price Groups 
• • Add or Edit Price Groups 

Managing Affiliate Programs

• Set Up & Administer an Affiliate Program
• Add or Edit Affiliates
• Add Adjustment for Affiliate
• Add Affiliate Payout
• Payout Details 
• Referring Shoppers to Specific Categories and Products 

Categories

• Categories
• Add or Edit Categories
• Look Up a Category 

Products

• Products
• Add or Edit Products 
• Working with Upsale Products
• Look Up a Product
• Inventory Level Settings and Notifications 

Working with Attribute Templates

• Attribute Templates
• Add or Edit Attribute Templates 

Importing and Exporting Data

• Import Categories from a Flat File
• Import Customers from a Flat File
• Import Products from a Flat File 
• Export Affiliates to a Flat File
• Export Customers to a Text File
• Export Categories To Flat File
• Export Orders To Flat File
• Export Products to Flat File 

Orders

• Edit Order
• Process Orders 

Batches

• Create a Batch
• Run a Batch Report
• Delete a Batch 

Security

• Encryption
• Add or Edit Encryption Keys 

Managing MIVA Mailer Mailing Lists

• Add Mailing List
• Edit MIVA Mailer
• Available Tokens
• Send E-mail to List 

Working with MIVA Marketplace

• Set Up your MIVA Marketplace Account